What is eCommerce Order Fulfilment?

E-commerce order fulfilment is the process by which your customers receive their orders after they have ordered via your online store. This traditionally consists of sorting, selecting, packaging and delivering products to your customers. If you are a growing business, outsourcing your warehousing logistics to a third party company is the best option for you to establish an effective and efficient supply chain.

As opposed to having your products shipped directly from supplier to customer (also known as drop shipping), your goods will be sent to a fulfilment centre. Fulfilment centres are warehouses that store your products before they are sent to your customers. To clarify, you own these products, but your chosen 3PL provider handles the management/storage aspects.

Through third-party fulfilment, your products are stored in the fulfilment warehouse until orders are placed from your customers and are received from your sales channels. Sales channels refer to the platforms in which you sell your products from, e.g. Amazon, eBay, your own website, social media etc.)

It goes without saying that this operation is an essential aspect of your e-commerce business. Outsourcing your fulfilment ensures that the customer's experience of your online retail business is the very best possible, after all, customer satisfaction allows for continued support of your business from online shoppers.

DEVLND eCommerce Order Fulfilment

Here at DEVLND, we are committed to ensuring your ecommerce store order fulfilment needs are met with superior care and efficiency. We understand that an e-commerce fulfilment service is an extension of your business and that our performance directly impacts your brand. Positive experiences make your customers loyal. Create a better online experience, and you create a bigger business. Essentially, having an effective fulfilment strategy set in motion will help drive long-term customers to your online business.

Whether you are an experienced business with large volumes, or a small business or startup working from home, our e-commerce fulfilment platform allows you to focus on running your business with your warehousing and inventory management needs taken care of.

Whether you are an experienced business with large volumes or a small startup working from home, our eCommerce Fulfilment platform allows you to focus on running your business with the pick, pack and dispatch taken care of.

What Do We Do?

  • Receive your products into our warehouse.

  • Store your products (including pallets).

  • Pick, pack, and deliver your orders.

  • Specialise in growing your sales internationally.

  • Integrate into your eCommerce channels.

We are confident in our reliable and tested ecommerce fulfilment process. If you have any questions regarding how our fulfilment process can help grow your online business, please do not hesitate to contact us via the button at the bottom of this page.

Why Choose DEVLND as a Fulfilment partner?

Reliable and Trustworthy: 

We have been fulfilling our own e-commerce orders since 2008 and have learned from our mistakes, so you don’t have to! Since then, we have branched out into assisting with third-party logistics and their outsourcing/warehouse management requirements.

As your 3pl service provider, you will be in direct contact with the right people, whether that’s customer service, warehouse or technical support. You can contact us via phone, instant messaging, or drop by in person. Alternatively, you can also use the contact sheet at the bottom of this page. 

We also have experience delivering to department stores, retailers, supermarkets and Amazon FBA warehouses.

Technical Expertise:

Our warehouse software integrates with over 100 platforms internationally, we have an in-house development team to manage any bespoke integrations.

We have developed a logistical platform to manage all our couriers, which allows shipping label creation and tracking updates at source.

We use award-winning packaging (UK Packaging Awards 2016) and provide our industry-leading packaging to our customers and fulfilment partners.

Competitive Prices:

We test our pricing structure against all UK 3PL and fulfilment providers. We are confident that as a fulfilment company, we are the most competitive e-commerce platform. We believe our affordable fulfilment costs allow for small businesses and ecommerce companies to expand to their potential with our international reach.

Shipping costs are dictated by the monthly order volume of your business. If you would like to know more about our shipping rates and other prices, you can get in touch via the form at the bottom of this page.

Simplicity:

Our ecommerce order fulfilment system is so simple to use. You can easily be in control of stock, sales and costs. You will have access to real-time data so that you can manage and streamline your online business with ease.

Monthly reports and direct access to customer service will provide you with everything you need to run your business day-to-day, with a clear understanding of the entire process.

Furthermore, we also deal with any returns processing needs you and your business may have. We receive and process returns quickly and efficiently, enabling you to refund customer orders and re-stock products fast.

eCommerce Integrations

We have an in-house development team that will support you with all integrations. 

We are already integrated with most major platforms and eCommerce software, website back-ends, shopping carts, marketplaces and logistic providers. Our order fulfilment service is guaranteed to meet your customer expectations. See our integrations page for more details.

Carriers and Shipping Lanes

We are integrated with the majority of UK, Europe and Worldwide providers.

We have a full range of carrier services available for domestic and international delivery.

We offer a comprehensive service level/shipping options agreement within each country - Untracked, Tracked, Express and Next Day Delivery for a smooth, efficient delivery experience. We aim to streamline the shipping process so as to provide a seamless experience for both you and your customers.

If you are interested in our eCommerce Fulfilment Service, please get in touch below!